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The Online Enquiries is a free enquiry facility provided to members and service providers connected with a medical scheme administered by Bestmed. This facility allows registered users to access their relevant scheme information, including personal details, claims history, the process status of submitted claims, benefits available and contributions made, on-line, in real time.

You will also be able to view correspondence and statements, as well as scanned images of claims.

If you have applied for a password and it has been activated, then you may log in, otherwise complete the
password registration form.

If you experience problems logging on, please contact medsupport@bestmed.co.za
(Please include your member, provider or broker number in all correspondence)